The machine is very easy to operate, we will dispatch the engineer to help the customer to install and do the commissioning. We will also give our customer the maunal to show how to operate teh machine. After the machine is running well, then our engineer come back.
Q:What's your Warranty ？
12 months, during which all parts damaged because of quality problem will be changed for free.
Q: What's your delivery Time ？
Within 45-60 days after receiving prepaid. Some machines in stock, can be delivered at any time.
Q: What's your payment terms ？
30% deposit is paid before production, the balance paid after inspection confirmation before shipment.
Q:What's your Install and Training ？
If buyers come to our factory to inspect, the training to install and operate is provided face to face.
If not, manual and video is provided to show how to install and operate.
Q: What's you after-sale service ？
We provide 24-hour online service for our customers.
A.The seller will debug the machines freely in China, and the traffic expense in China of the technique people will be paid by the seller.
When technique men go to the buyer's place to debug the machines, the buyer should pay the expense of accommodation, and traffic for the buyer’s men.
B. If the buyer sends people to receive the training of the operation given by the seller, during the training period, the seller should pay the expense of accommodation, and traffic for the buyer's men.
Q: How to place order ？
Inquiry---confirm the profile drawings and price----confirm the PI---arrange the deposit or L/C---then OK
Q: How to visit our company ？
Fly to Shanghai airport: By high speed train From Shanghai to Wuxi (30 min),then we can pick up you.